About us

We are one of the largest and most innovative housing and social care businesses in the Midlands. As a not-for-profit organisation, we are passionate about providing affordable homes, as well as a wide range of health and social care services that make a positive impact.  Everyone here, from administrators and care assistants to apprentices and volunteers, works together to deliver a great customer experience to over 80,000 people in our local communities. We all aim to go the extra mile to achieve one goal – to change the lives of people, for the better.

Who we are

As well as being part of the PlaceShapers Group of over 100 housing associations, we work with a variety of partners to improve lives in our local communities. The Accord Group is made up of eight different organisations including, AshramMoseley, bchs, Caldmoreaccord, Direct Health, Heantun Housing Association, Fry Housing Trust and Redditch Co-operative Homes.

We share the same values and use our unique skills and expertise to achieve our vision – and make a real difference.

Our Locations

Our offices are based across the Midlands in Birmingham, Coventry, Redditch, Rowley Regis, Walsall, Wolverhampton and West Bromwich.

Our Vision

We believe in giving customers more choice about their homes and the services that they receive from us. We also actively involve customers in making their communities even better places to live. It is a future where quality is being continuously improved, through our people.

Our Mission

Making a difference together
To be a strong diverse Group which makes the most of our individual and combined strengths to deliver a positive outcome, improving life chances for our customers and the wider communities we serve.

Our Values

Communities
We work with communities where people want to live.

Committed
We put our customers and our people at the heart of everything we do.

Innovative
We are optimistic, passionate and forward-thinking and we deliver better value every day.